ThyssenKrupp recently launched its use of Microsoft HoloLens technology in its elevator service operations worldwide. Currently, the global elevator service industry is valued at over $44 billion per year and more than 12 million elevators transport over 1 billion people each day.
The special mixed reality device is set to empower more than 24,000 of the company’s service technicians to do their jobs more safely and efficiently, and keep people and cities moving better than ever before.
Microsoft HoloLens is the first fully self-contained wearable holographic computer running Windows 10. It is completely self-contained–no wires, phones, or connection to a PC needed. Microsoft HoloLens allows you to place holograms in your physical environment and provides a new way to see the world.
Using HoloLens, service technicians will be able to visualize and identify problems with elevators ahead of a job, and have remote, hands-free access to technical and expert information when onsite – all resulting in significant savings in time and stress. Initial field trials have already shown that a service maintenance intervention can be done up to four times faster.
This solution follows the successful launch of MAX, the industry’s first predictive maintenance solution which is already connected with thousands of elevators. MAX collects and sends real-time data from connected elevators to the intelligent cloud.
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